News and Events

By: Sarah O'Connor

Canadian consumers can now “tap and pay” using their Android devices. Payments solution provider Elavon has partnered with Google to enable Android Pay mobile payments technology at merchant locations across the country.

"We're excited to bring the simplicity and security of mobile payments to Elavon customers with Android Pay," said Pali Bhat, global head of payment products at Google, in a release. "People throughout Canada can now use their Android device to pay at hundreds of thousands of contactless payment terminals in the country."

For merchants, Android Pay offers fast payment acceptance and the ability for consumers to add loyalty programs and special offers. Android Pay transactions are also protected by multiple layers of security. When a consumer adds a credit card to Android Pay, the actual card numbers are not stored on the device. Instead, a unique virtual account number is assigned to the card and stored on the device.

For consumers, it’s as simple as tapping their Android device to pay. First, consumers must download the Android Pay app and set it up by adding an eligible credit or debit card. Android Pay then works at any Elavon merchant that currently accepts contactless transactions on the point-of-sale (POS) terminals. Consumers simply wake their phones and place it near the contactless reader. The payment information is then securely passed to the point-of-sale system.

“Elavon has been an early supporter of mobile payments and Canadians continue to demonstrate their interest in adopting new payment technologies,’ said Mia Huntington, senior vice president and general manager of Elavon Canada. “By using Android Pay, Canadians can leave their credit cards at home, tap to pay with their mobile device at their favourite merchants and know that those transactions are processed on systems with multiple layers of security.”

In 2015 Elavon and Google initially partnered to bring Android Pay to the U.S. and Huntington sees the Canadian launch as the natural next step: “I would say that really this is just the next evolution of us continuing that partnership [with Google] and bringing the product to Canada.”

To read the full article, click here.

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Makes the payment experience easier and more dynamic for consumers and businesses

Elavon, a global payments company and wholly-owned subsidiary of U.S. Bancorp (NYSE: USB) and California-based Poynt are bringing the Poynt Smart Terminal to businesses across Canada. Poynt is a wireless, dual touchscreen, smart terminal that allows businesses to accept payments anywhere.

“Poynt makes the payment experience easy and engaging for customers, which is not something they’ve experienced with traditional payment terminals,” said Mia Huntington, general manager, Canada for Elavon. “It builds trust and loyalty for businesses while protecting their payment data. It is also scalable, so it can flex and grow with the business.”

The technology is ideal for a variety of business types, including retail, lodging, restaurants and health and wellness. Merchant conveniences like real-time reporting, apps, and a built-in scanner and printer coupled with customer-favorite features like a second screen with private tipping options set the Poynt terminal apart.

Poynt was started in 2013 by Google Wallet founder and former PayPal executive Osama Bedier. “We are proud to expand into Canada with Elavon; we are thrilled to be the first to offer businesses the ability to create the most modern payment experience for their customers thanks to sleek features and ultimate payment flexibility,” said Mr. Osama Bedier, CEO of Poynt.

Poynt combines the versatility of mobile technology with the latest in payments to create a future-proof terminal. Some notable features of the Poynt Smart Terminal include:

  • Ultimate payment flexibility: Customers can pay via chip and pin, Interac or contactless, including mobile payments using Apple Pay® and Android Pay™.
  • Truly mobile terminal: Built-in wi-fi and broadband capabilities enable businesses to accept payments at the counter, in-aisle, at the table, or wherever their customers want to pay.
  • Powerful reporting and settlements: The user-friendly HQ dashboard provides real-time access to reporting, and is available directly from the terminal screen, or via the web or mobile device. This allows businesses to closely monitor sales and transaction activity, providing immediate insight into critical operational trends.

To learn more about Elavon, visit www.elavon.ca.

To learn more about Poynt, visit www.poynt.com.

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Scoop, Elavon Payments Co-op Launches to Support Global Payment Facilitators

Elavon, a leading global payments provider and subsidiary of U.S. Bancorp (NYSE:USB), is expanding its payment facilitator (PF) business with the launch of Scoop®, a payment facilitator co-op that enhances and expands Elavon’s partnerships with PFs all over the world.

Payment facilitators are a growing payments industry sector. They act as third parties that can establish merchant acceptance agreements on behalf of an acquirer such as Elavon. They can also receive settlement of transaction proceeds from an acquirer on behalf of a sponsored merchant. The PF market grew by an average of 45 percent in North America over the past three years, according to a recent report by Double Diamond Group. Market penetration for payments facilitators is low, so industry analysts expect growth to continue on that trajectory. This growth is driven by merchants’ desire for a seamless experience, more integrated solutions and the lower pricing that comes with being part of a larger group of merchants operating under a payment facilitator.

To support this progression, Elavon’s Scoop program offers two options:

  • Scoop - provides large, local and global organizations with a comprehensive, turnkey solution that gives them 100 percent control of the merchant’s payments experience including automated boarding, funding, merchant support and white-label branding.
  • Scoop Direct – based on feedback from cloud-based business service providers, enterprise resource planning organizations and related companies, Scoop Direct gives PFs the advantages of operating within their own branding, while outsourcing the complexities of underwriting and funding to Elavon.

“With Scoop, we give our PF customers the confidence that their payment processing is handled by a trusted partner with global capability, both securely and efficiently,” said Ian Drysdale, executive vice president, global eCommerce, Elavon. “We developed this program through our close relationships with the PF community. We have seen great interest in our white-labeled branding and immediate account boarding functionality. Both Scoop and Scoop Direct are being rapidly adopted by leading organizations, gaining momentum in the marketplace.”

Scoop is available to PFs throughout Canada, the U.S., Mexico and throughout Europe. To learn more about Scoop, visit www.paymentscoop.com.

Contact: Cara Crifasi - cara.crifasi@elavon.com - 612.303.0732

Mobile payment technology offers a secure way for Android Device users to pay

Consumers across Canada can now “tap and pay” using their Android devices. Elavon, a leading payments solution provider in Canada, has partnered with Google to enable the Android Pay™ mobile payments technology at merchant locations across the country.

"We're excited to bring the simplicity and security of mobile payments to Elavon customers with Android Pay," said Pali Bhat, Global Head of Payment Products at Google. "People throughout Canada can now use their Android device to pay at hundreds of thousands of contactless payment terminals in the country."

More than 80 percent of Canadian wireless subscribers have a smartphone, more than half of which run a version of Android as their operating system, according to the 2015 Canada Digital Future in Focus findings from comScore. That was up from 44 percent using Android systems the year before.

For consumers, it’s as simple as tapping their Android device to pay. First, consumers should download the Android Pay app and set it up by adding an eligible credit or debit card. Android Pay then works at any Elavon merchant that currently accepts contactless transactions on the point-of-sale (POS) terminals. Consumers simply wake their phones and place it near the contactless reader. The payment information is then securely passed to the point-of-sale system.

For merchants, Android Pay offers fast payment acceptance and the ability for consumers to add loyalty programs and special offers. Android Pay transactions are also protected by multiple layers of security. When a consumer adds a credit card to Android Pay, the actual card numbers are not stored on the device. Instead, a unique virtual account number is assigned to the card and stored on the device.

Mia Huntington, senior vice president and general manager of Elavon Canada, said, “Elavon has been an early supporter of mobile payments, and Canadians continue to demonstrate their interest in adopting new payment technologies. By using Android Pay, Canadians can leave their credit cards at home, tap to pay with their mobile device at their favourite merchants, and know that those transactions are processed on systems with multiple layers of security.”

In addition to Canada, Elavon offers Android Pay acceptance in the U.S., U.K., Ireland and Poland and it continues to support Android Pay as it rolls out globally. To learn more about Android Pay in Canada, view our video.

For more information on Elavon’s leading payment services in Canada, please visit www.elavon.ca.

Contact: Jennifer Weisman - jennifer.weisman@elavon.com - 416.640.2640 x251

Elavon Canada is the newest acquirer to join the OptBlue Program, making it simpler for small businesses to do business with American Express

American Express Canada today announces that Elavon Canada is the latest acquirer to sign on to its OptBlue program. OptBlue enables third-party acquirers to sign up Small Merchants to accept American Express Cards.  Partnering with Elavon progresses American Express’ strategy of capturing more of its Cardmembers spending at small and locally-owned businesses.

“We’re continuously focused on expanding our American Express network in Canada, especially among Small Businesses,” said Kerri-Ann Santaguida, Vice-President & General Manager, Merchant Services, American Express Canada. “Partnering with Elavon will allow us to solidify an even broader presence among local businesses."

OptBlue is a one-stop servicing solution that allows third-party acquirers to provide Small Merchants the benefit of a single statement, one settlement process and one point of contact for all major card brands, including American Express. Additionally, third party acquirers determine merchant pricing in addition to providing payment processing and servicing.

“Elavon helps organizations drive growth by processing payments, and the OptBlue program will help us ensure that our small business owners have a simplified merchant card acceptance experience with American Express,” said Mia Huntington, Senior Vice President and General Manager at Elavon Canada. “Through OptBlue, we’re excited to be able to provide an enhanced experience for our business customers.”

OptBlue was initially launched in the United States in early 2014. The program was launched in Canada in June 2015.

About American Express in Canada      

American Express in Canada operates as Amex Bank of Canada and Amex Canada Inc. Both are wholly owned subsidiaries of the New York based American Express Travel Related Services Company, Inc., the largest operating unit of the American Express Company. Amex Bank of Canada is the issuer of American Express charge and credit cards, with outstanding products like The SimplyCash ™ Card from American Express ©, The American Express® Gold Rewards Card, and the American Express® AeroplanPlus® Gold Card. American Express opened its first offices in Toronto and Hamilton in 1853 and now employs approximately 3,000  Canadians coast-to-coast. For more information, visit AmericanExpress.ca or connect with us at Facebook.com/AmericanExpressCanada and YouTube.com/AmericanExpressCAD.

About Elavon

Elavon is an independent card payments specialist owned by U.S. Bank, the fifth-largest bank in the United States, and provides end-to-end payment processing solutions and services to more than 1.3 million customers in the United States, Europe, Canada, Mexico and Puerto Rico. As the #1 provider for airlines and a top five provider for hospitality, healthcare, retail, and public sector/education, Elavon’s innovative payment solutions are designed to solve pain points for businesses from small to enterprise-sized. Learn more at www.elavon.ca  and follow us on Twitter: @elavon.

Elavon, a leading global payment solution provider and subsidiary of U.S. Bancorp (NYSE: USB), is launching a tablet-based payment solution in Canada that will provide small and medium-sized businesses with secure, interactive payment processing, powerful data analytics and affordability to help businesses effectively manage and grow their businesses.

The solution is the result of a relationship between Elavon and talech, a fast-growing Silicon Valley software company. Together, the duo now equips Canadian businesses with Elavon’s strength in payment solutions and talech’s intuitive and intelligent tablet-based point-of-sale platform.

“Together, talech and Elavon are helping small and medium-sized businesses compete with large retailers around the world,” said Irv Henderson, CEO of talech. “From our initial U.S. launch in 2014, to Europe last year and now Canada, we are making it possible for the corner store to obtain sophisticated customer data to grow its business.”

This powerful combination makes sophisticated data accessible and relevant for small to mid-sized businesses, enabling them to compete effectively against the marketing and operational might of much larger chains. The launch in Canada expands talech’s relationship with Elavon, which began when the companies joined forces in 2014 to offer a similar solution in the United States.

Mia Huntington, SVP and general manager of Elavon Canada, said, “Our new solution offers a simple, intuitive tool that puts data-driven insights at the fingertips of any business owner. Now, the local vintage clothing store or nearby bakery can take orders, manage inventory, access customer information and view daily reports in real time with just a few taps.”

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For more information about Elavon’s leading payments services tailored for Canadian businesses, visit www.elavon.ca.

About talech Palo Alto, California-based talech brings the power of data to small and medium-sized businesses in the form of intuitive and intelligent software. talech’s point of sale solution allows businesses to simplify operations, get key insights and make better decisions. www.talech.com

Contact: Jennifer Weisman - jennifer.weisman@elavon.com - 416.640.2640 x8521

Elavon, a leading global payments solution provider and subsidiary of U.S. Bancorp (NYSE: USB), provides access to Apple Pay and now supports the additional card brands most used by Canadian consumers. Interac®, Visa® and MasterCard® have been added in addition to American Express®.  

Elavon is among the first payment processing companies to offer Apple Pay to Canadian businesses, and provides support for in-person payments, as well as in-app purchases for Interac®, Visa®, MasterCard® and American Express®. 

Apple Pay works with existing Elavon EMV-contactless point of sale terminals in Canada and is transforming mobile payments with an easy, secure and private way to pay that's fast and convenient. 

To pay with iPhone, customers simply rest their finger on Touch ID and hold their iPhone within an inch of the contactless reader until the word “Done" and a checkmark appear on the display. To pay with Apple Watch, customers double-click the side button and hold the display of their Apple Watch within an inch of the contactless reader

Mia Huntington, SVP and General Manager of Elavon in Canada, said, “Canadians are early adopters of payment technology. The addition of the major card brands, along with the increasing consumer demand for contactless convenience, will continue to drive adoption of Apple Pay in Canada. Elavon and Apple Pay enable businesses to offer the secure payment options their customers expect through their preferred method of payment, including their iPhone, iPad or Apple Watch."

For more information on Apple Pay, visit: apple.com/ca/apple-pay

Elavon Inc., a leading global payments provider and wholly-owned subsidiary of U.S. Bancorp (NYSE: USB), has named Mia Huntington senior vice president and general manager for Canada. Huntington has worked at Elavon for 10 years, where she has led eCommerce Business Development and other key partner relationships in the region.  In her new role, she leads a team of Sales, Business Product and Operations professionals who support Elavon’s customers and business relationships in Canada. 
 
“Huntington has a proven track record, showing commitment to putting customers’ needs first and dedication to realizing opportunities for our partners in Canada,” said Ian Drysdale, executive vice president of business development at Elavon North America. “As a leader, she engages her team and encourages an environment focused on growth and development. Her promotion to general manager for Canada is a win for our customers, our partners, our employees and the business.” 
 
Elavon first entered the Canadian market in 2005 and now provides payment processing services to almost 70,000 Canadian businesses enabling Visa, MasterCard, American Express, Discover and Interac acceptance. Among the first to bring Apple Pay to market late in 2015, Elavon continues to focus on helping Canadian businesses thrive.  Along with strength in the Retail, Hotel, Restaurant and Airline verticals, Elavon’s distribution relationships with key partners in the Canadian market provide Elavon’s payment processing services, security and innovation to business owners across the country.

Elavon, a leading global payments provider and subsidiary of U.S. Bancorp (NYSE:USB), has signed a multi-year agreement with leading membership club Costco Wholesale Canada to extend its business relationship offering payment processing services to Costco members in Canada. Elavon has offered its preferred payment processing program to Costco Canada members since 2005.

“Elavon has delivered exceptional value and service to Canadian members by offering popular payment processing options and business products,” said Louis-Martin Caron, director of Costco Services in Canada.

Elavon and Costco Canada’s business agreement serves many Costco members in all types of small businesses. Elavon’s easy-to-use solutions suit various environments and needs, allowing Costco members to better serve their customers. Benefits for Costco Canada members using Elavon solutions include preferred pricing, dedicated sales professionals and 24x7 bilingual customer service.

“The Elavon and Costco Canada relationship has benefitted Canadian businesses for over a decade. The strength of our relationship comes from our shared goal, which is to provide the best service possible for our customers at prices that make sense for their business,” said Mia Huntington, general manager of Elavon in Canada. “Working together, Costco and Elavon will continue to provide products and services to ensure members can focus on growing their business.”

Elavon, a leading payments solution provider in Canada and subsidiary of U.S. Bancorp (NYSE: USB), now offers its customers access to Apple Pay™. Following the recent launch of Apple Pay in Canada for American Express cardholders, Elavon is among the first payment processing companies to offer Apple Pay to Canadian businesses.

Apple Pay works with current Elavon EMV-contactless point of sale terminals in Canada. To pay, consumers simply hold their mobile device near the contactless reader, exactly as they would a contactless card today. The payment information is then passed to the POS system once the consumer confirms the transaction using Touch ID on their device.

Security and privacy is at the core of Apple Pay, and when a consumer adds a credit card to Apple Pay, the actual card numbers are not stored on the device, or on Apple servers. Instead, a unique Device Account Number is assigned, encrypted and securely stored in the Secure Element on the device. Each transaction is authorized with a one-time unique dynamic security code. 

Mia Huntington, Vice President of Elavon in Canada, said, “Elavon has been an early supporter of mobile payments, and Canadians continue to demonstrate their interest in adopting new payment technologies. Along with the increasing consumer demand for contactless payments, Elavon and Apple Pay enable businesses to offer the convenience their customers expect through their preferred method of payment including their iPhone, iPad or Apple Watch."

For more information on Apple Pay, visit: apple.com/ca/apple-pay

Phil Agcaoili, senior vice president and chief information security officer for Elavon, a leading global payments provider and subsidiary of U.S. Bancorp (NYSE: USB), has been elected to serve on the 2015-2017 PCI Security Standards Council Board of Advisors. Agcaoili is one of 28 board members to join the PCI Council, which is comprised a group of global organizations that represent all parts of the payments ecosystem, including merchants, financial institutions, processors and others to ensure all are represented in the ongoing development of PCI security standards. Areas of importance include new cybercrime tactics, public-private-law enforcement information sharing, app development and merchant needs in developing economies.

Phil’s role on the PCI Board speaks to his expertise in payments security as well as his passion for solving the issues facing our industry,” said Thomas Phillips, chief information officer for Elavon. “His input will prove invaluable as the group continues to evolve the standards to meet industry demands.”

Agcaoili is a 25-year industry veteran, and is responsible for all aspects of global information security, cyber security, data protection, and information and security risk management at Elavon. He has authored and co-authored multiple publications and reports focusing on critical infrastructure cyber security frameworks, cloud security standards and conformity assessments, security and privacy attestations, and digital forensics and electronic discovery. A well-respected leader in the industry, Agcaoili has received numerous awards, including the inaugural Information Security Executive of the Decade Award, 2014 Evanta Top 25 Global CISO Leadership Award and 2012 RSA Conference Excellence in the Field of Security Practices.

The PCI Security Standards Council was launched in 2006 as a regulatory body to address the alarming number of cardholder data breaches happening around the world. It was created by the top five global payment brands – American Express, Discover Financial Services, JCB International, MasterCard, and Visa Inc. – to develop, manage and build awareness of the PCI Security Standards. Today, the Council oversees a variety of security standards such as the Data Security Standard, Payment Application Data Security Standard and PIN Transaction Security requirements.

Elavon, a leading global payments provider and subsidiary of U.S. Bancorp (NYSE: USB), announced the promotion of Wally Mlynarski to senior vice president of global product and innovation. He will be responsible for overseeing the company’s global, cross-functional product development teams and for driving the rollout of innovative and industry-leading initiatives, including mobile payment solutions, EMV migration and security solutions, to help customers grow their businesses. Mlynarski will report to Brian Mahony, Elavon’s chief strategy officer.

 

“Wally has been instrumental in driving Elavon’s efforts to bring some of our most sophisticated products and services to market that allow customers to engage consumers as they shop online, offline and via mobile devices,” said Simon Haslam, president and CEO of Elavon. “Wally’s new role speaks to his many talents as well as Elavon’s commitment to attract and develop the best talent in the industry.”

 

Prior to his new role, Mlynarski served as vice president of Elavon’s “The Grove” global innovation center, which launched in 2013 to harvest customer-centered innovation in payments and establish key partnerships with third party innovators. His responsibilities included leading product development, architecture, quality assurance and user experience teams to develop omni-channel products for businesses of all sizes in the U.S. and Europe.

 

Speaking on Mlynarski’s promotion, Brian Mahony, Elavon’s chief strategy officer said, “Our ability to help customers grow their businesses through innovative, secure technology will continue to grow under Wally’s leadership. We are well positioned to continue to drive the best innovation to market, and I look forward to Wally leading the way for our talented product and innovation team at Elavon.”

 

Mlynarski holds a bachelor’s of science degree in computer engineering from the Georgia Institute of Technology. He currently serves on the Metro Atlanta Chamber of Commerce Mobility Taskforce and is an active supporter of Georgia Tech and other universities in metro Atlanta where he resides with his wife and daughter.