The site you requested may not be relevant in your area.

country flag
Skip to main content



Payments Insider (www.paymentsinsider.com), our interactive customer portal, empowers you to manage all aspects of your payments business. We’ll take care of the payment activity while you focus on what you do best, growing your business.

Designed from the ground up to be intuitive and easy to use, the portal gives you secure online access to your business information, and engaging content like the latest industry news, security/compliance articles and important notifications.

At-a-glance features

  • View anytime, anywhere – on your laptop, PC, mobile device or tablet
  • Receive SMS alerts when funds are processed
  • Gain insight into your business, customers, reputation and online listings
  • View your interactive online statements
  • View your sales, funding, and payments activity
  • Order supplies for your products
  • Get help and see product videos
  • Access timely and relevant news
  • Securely contact us and provide feedback

Interactive online statements

  • Drill down to batch and transaction level
  • View deposits, fees, chargebacks and adjustment activity
  • Download to PDF, CSV or XLSX
  • View statements for the past 13 months
     

Powerful, customizable reporting

  • Transactions, chargebacks, retrievals and funding reporting functionality
  • Interactive dashboard widgets
  • Reports across all business locations
  • Powerful transaction search
  • Interactive and intuitive
  • Download to PDF, CSV or Excel
  • View reports for the past 24 months
     

Online account management

  • Add and manage your business locations
  • Add and manage users
  • View and update business information
  • Order supplies for your payment devices
     

Self help and support

  • Product videos
  • Quick tours
  • Reference guides and compliance handbooks
  • Contact us and provide direct feedback
  • Online surveys

Request a call back

We want to hear from you. If you are interested in setting up a new merchant account with us, please contact us through the form below and we'll call between the hours of 9:00 AM and 7:00 PM EST, Monday-Friday. If you require assistance with an existing account, please call our customer service line 24/7. 

This contact form is for CA customers only. If you are looking for one of our other locations, please visit elavon.ca/country-selector.html to find your country or region. 

Form submitted successfully

An Elavon representative will reach out to you shortly

Please fill the required fields and submit again


I agree to receive news, information and updates via electronic mail; phone calls and text message from Elavon Canada. You can withdraw your consent at any time by contacting us or clicking on the unsubscribe link in any email you’ve received from us.

Please refer to our privacy policy or contact us for more details.

Sales

Monday - Friday
9:00 AM - 7:00 PM EST
1-844-352-8661

Customer Service

Available 24/7
1-866-310-3345