Grow your business, set yourself apart from competitors and strengthen your brand with the right payment processing solution from Elavon.
Increase sales and improve cashflow with our affordable, secure solutions that offer flexible payment options while keeping costs down.
Manage all the complexities that come with rising transaction volumes, sales growth and business expansion with our payment solutions.
Offer your customers fast, secure and seamless payments with our specialized solutions for every industry.
Drive growth and customer loyalty with consistently positive payment experiences in store and online.
Deliver smart, flexible payment experiences with our solutions for all businesses in the restaurant industry, from QSR to fine dining.
Securely process customer payments for your clients or patients in person, online or on the go to ensure predictable cashflow.
With over 25 years of expertise and thousands of partners, Elavon has a model that will help your earnings and support payment needs for your clients, merchants and members.
Drive revenue and growth by partnering with us to extend innovative, secure payment solutions to your banking customers.
Offer leading solutions and take advantage of our compelling pricing structure, competitive compensation plans and best-in-class support for ISOs and MSPs.
Boost your bottom line with our referral programs customized to reward you while providing value and support to your customers and members.
If you have a complaint regarding Non Compliance with elements of the Canadian Code of Conduct for the Credit and Debit Card Industry, you may file a complaint through a variety of channels with Elavon Canada:
Please visit the Financial Consumer Agency of Canada’s website for more information on merchant rights under the Code of Conduct for the Credit and Debit Card Industry in Canada.
Following receipt of your complaint we will:
If we cannot provide a response to you within 90 days you will be informed of the delay, reason for the delay, and the expected response time.
To assist us in reviewing your complaint please provide the following, where applicable:
Nothing restricts you from directly filing a complaint with the Financial Consumer Agency of Canada (FCAC) to investigate non-compliance with the Code. FCAC can be reached via:
Phone: For services in English: 1-866-461-FCAC (3222)
Pour un service en français: 1-866-461-ACFC (2232)
Mail: Financial Consumer Agency of Canada
6th Floor, Enterprise Building
427 Laurier Ave. West
Ottawa, ON K1R 1B9
FCAC is not a dispute-resolution agency for consumers in their individual dealings with payment card network operators or acquirers.
Submission of a complaint to Elavon Canada Company does not alter or amend the Terms of Service, merchant Operations Guide, or other Payment Network Rules, or Regulations governing the card processing services provided by Elavon Canada Company.