No matter the credit card, you can reliably accept and surcharge credit card payments. Plus, with credit card surcharge, you get a flat-rate PIN debit card acceptance cost of just 1% + $0.25 per transaction. Plus, with Credit Card Surcharge, you get a flat-rate of $0.10 on Interac Debit and 1.65% + $0.10 on Signature Debit, per transaction.
Merchant managed: The surcharge fees you collect will be funded to your bank account as part of a funding file for a batched submission. At the end of the billing period, the business will see a debit against their account for all surcharge fees you collected and were funded for over the course of the billing cycle.
Acquirer managed: The processor removes the surcharge fees you collected prior to sending the funding file to your bank. No debit of the surcharge fees will appear on your account at the end of the billing period..
Supported regions:
In Canada, Credit Card Surcharge is not allowed in Quebec
Surcharge supported on Converge
Virtual terminal (MOTO / POS)
Converge API
*Certain provincial or local laws may restrict or limit the amount or applicability of the merchants’ surcharge percentage. Although we offer credit card surcharging in most provinces, merchants are responsible for determining the legality of surcharging in their provinces, and merchants are solely liable if their surcharge practices are found to be unlawful. Credit card surcharge applies to credit card only, not available on debit card or prepaid card transactions. Credit card surcharge is not available in Quebec.
We want to hear from you. If you are interested in setting up a new merchant account with us, please contact us through the form below and we'll call between the hours of 9:00 AM and 7:00 PM EST, Monday-Friday. If you require assistance with an existing account, please call our customer service line 24/7.
This contact form is for CA customers only. If you are looking for one of our other locations, please visit elavon.ca/country-selector.html to find your country or region.
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Sales
Monday - Friday
9:00 AM - 7:00 PM EST
1-833-868-0815
Customer Service
Available 24/7
1-866-310-3345